Contact and DND

By creating a support ticket, you allow CodeAchi Support to contact you by email or phone for the purpose of resolving that specific support request.

This support contact permission is limited to troubleshooting, follow-up questions, status updates, and resolution confirmation. It is not permission for unrelated promotional calls.

If your phone number is registered under a do-not-disturb preference, you still allow necessary support contact for the ticket you submitted or asked an agent to create for you.